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Is your HP DeskJet 3830 series scanner not working? Here is the solution Click here to view the instructions!
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
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‎02-11-2021 12:14 PM

HP Recommended

@Dragon-Fur Thank you for this very clear answer. This now makes sense since I was using the "HP Smart" software. I'm not the OP, so I can't see where I would mark this as the "Solution" (but I would if I could).

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‎02-11-2021 01:55 PM

HP Recommended

Thank you for the reply. Customers just want to be able to use the products they purchased without needing ANY accounts or logins. I have far too many logins to track already and do not need another.

I wish HP could understand such a simple concept. I purchased the product and I just want to use it with no added complications.

I'm old enough to remember when we just installed the drivers for a device and it worked. We didn't even need an internet connection back then.

4 people found this reply helpful
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‎03-19-2021 01:31 PM - last edited on ‎03-19-2021 01:36 PM by

HP Recommended

We do NOT want to be forced to log onto you stupid website in order to scan a document!!

4 people found this reply helpful
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‎04-16-2021 08:48 AM

HP Recommended

I just can't believe they have the guts to post a reply like this one.

My dad was trying to scan a document just now and told me he could no longer do it. I was perplexed at first, I had scanned a document couple of months before... and now, to my surprise, I had to login. What for? You want to improve it by counting how many times I use the scan? Just let me allow you to do so without getting any other information than that.

Just incredible, I won't buy HP Products any longer until you fix this.

3 people found this reply helpful
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‎05-02-2021 12:14 PM

HP Recommended

The full driver is not listed for the Envy 4520.  Basic driver says it's for IT professionals, and below is the full listing.

rburton6_0-1619979230126.png

 

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‎05-28-2021 09:57 PM

HP Recommended

Doesn't work. 

I'm redirected to a support page that has been 'temporarily' unavailable for the last 60 minutes.

The printer will be returned tomorrow and I will purchase a Brother instead.  No need to set up accounts and invasive connections. 

3 people found this reply helpful
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