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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎04-08-2022 02:36 PM

HP Recommended
Product: HP Laser MFP 137fnw
Operating System: Microsoft Windows 10 (64-bit)

Hello,

 

Seems like I can't print directly form PDF file itself. When I press "print" nothing happens. Even no notification or any job on the queue. Only possible way printing pdf is to print form HP Smart app, which is annoying. When I try on Word file it starts printing problem is on PDF files. I even re-installed the Adobe Acrobat Reader DC. Anyone having same problem?

 

My other problem is to start scanning from the device itself. I couldn't manage how it works. So far I can only scan from the app. When I press the scan section button, it says "scan to WSD" when I try to enter in It says "not available". Can you please let me know what it means and how i can configure the scanning?

 

Thanks.

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