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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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HP Recommended
HP ENVY 6055e All-in-One Printer
Microsoft Windows 11

I want to scan multiple photos at once and have each saved as a separate file name.  I've tried the Detect Edges which did not work.  I get the Blue Corner cropping tool but it only works on one photo in the multi image group.  How do I do this?

3 REPLIES 3
HP Recommended

@quiller, Welcome to the HP Support Community! I’m here to help.

 

I understand you are trying to save multiple photos separately. You may save this as PDF but not in JPG format.

If you need it in JPG format, you have to scan it individually.

 

Use the HP Smart app to create a PDF of a scanned document.

  1. Click the Scan tile on the HP Smart app home screen.

  2. Click Get Started.

    NOTE: 

    The Get Started screen displays when you select Scan, Import, or Camera for the first time.

  3. Select an option from the top menu bar.

    • Scanner: Place the original on the printer scanner glass or into the automatic document feeder (ADF). Select scan job type, size, color, and resolution settings, and then click Scan in the lower right corner.

    • Import: Select photos saved on the computer to apply a boundary, and then use the settings to edit, print, and share.

    • Camera: Uses the computer camera or a webcam to capture, edit, and print or share a photo or document.

    HP Smart app scan tasks

  4. Adjust the boundaries, by clicking and dragging the blue dots, and then click Apply.

  5. For multi-page documents, click + Add in the Preview window to return to the Scan window. Load the next page onto the scanner glass or capture it with the camera.

    Repeat this process until all the pages of the document are scanned.

  6. In the Preview window, click Save or Share, and then change the file name and select Basic PDF as the file type.

    HP Smart save and share scan options

  7. Click Save to save the PDF to a folder on the computer, or click Share for options to email or share the file.

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

HP Recommended

Kumar, Thank you for your response, but I do know how to scan photographs using the HP Smart App.  I'm disappointed that a relatively simple capability such as scanning multiple images to separate files is not available in this product.  My 9 Year Old Canoscan 9000f Mk II does this quite well in a project I did this weekend.  Looks like I'll be running two my HP and Canon products for some time.  As to accepting your response as The Solution - ah, No.  There is no solution, you've only provided me information and I thank you for that.

HP Recommended

@quiller

 

To know how to scan using the HP Smart app, refer to - How to scan with an HP printer

 

Keep me posted for any other assistance.

KUMAR0307
I am an HP Employee

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