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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP ENVY 6458e All-in-One Printer
Microsoft Windows 11

I have started gotten lines in scanned documents. I want to know how to resolve lines.

1 REPLY 1
HP Recommended

Likely foreign material on the scanner surface.

 

Refer to this troubleshooting video Fixing Streaks and Lines in Scans, Copies, and Faxes | HP Officejet | HP Support - YouTube

 

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