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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Locked

‎02-22-2022 01:51 PM

HP Recommended
Product: HP Color LaserJet Pro MFP M281cdw
Operating System: Microsoft Windows 11

I get a red line on every page I scan using the document feeder. I tried the recommendation to clean for debris that might cause it, but it didn't help.

Category:
4 people had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎02-22-2022 02:55 PM

HP Recommended

Clean this area

M278-M281 101-1.png

but fingers away from the platic part.

 

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

 

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View solution in original post

2 people found this reply helpful
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3 REPLIES 3

‎02-22-2022 01:56 PM

HP Recommended

Hello @GregH1950 ,
Welcome to the HP Support Community!

 

Please an example upload here, click on the icon "Insert photos", "Set format = Large", original size at least 200 KB.
But before you must remove or delete the personal data and printer serial number on the printout.

 

Kind Regards
Andr-1611

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
Was this reply helpful? Yes No

‎02-22-2022 02:08 PM

HP Recommended

Document_2022-02-22_140728.jpg

1 person found this reply helpful
Was this reply helpful? Yes No

‎02-22-2022 02:55 PM

HP Recommended

Clean this area

M278-M281 101-1.png

but fingers away from the platic part.

 

Hope this helps! Keep me posted.
Andreas

If my post resolved your problem please mark this post as an "Accepted Solution".
Or click on the YES button to reply that the response was helpful and/or to say “Thank You”.

 

I'm not an employee of HP, I'm as volunteer here.
        
Inquiries via private messages (PM) cannot be answered.
2 people found this reply helpful
Was this reply helpful? Yes No
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