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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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Microsoft Windows 10 (64-bit)

When using Windows 10- 64 and using  HP software program "HP Smart " for scanning I can't find where it saved it to by default.  I never set up a file for scanned docs to be saved to.  Does anybody know the default file there in????.  I tried online support which said " documents/ scanned documents" and I don't see a folder for scanned docs under Documents.  

 

DOES ANYBODY KNOW WHERE SCANNED DOCUMENTS IN HP SOFTWARE PROGRAM" HP SMART" ARE IN.  NOT SCANNED DOCUMENTS IN WINDOWS IT SELF BUT THIS SPECIFIC PROGRAM.  THANK YOU SO MUCH !!!!

 

1 REPLY 1
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@Dav27, Welcome to the HP Support Community! I’m here to help.

 

The default save location for scanned documents is the Documents folder and the Pictures library for scanned photos. Save the scan in the default location or browse to a different folder.

  1. Selecting Scan options in the HP Smart app

  2. In the Save or Share window, change the file name, file type, and compression settings, and then click Save.

Hope this helps! Let me know how it goes. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click on the YES button to reply that the response was helpful and/or to say “Thank You”.

Have a great day! 

KUMAR0307
I am an HP Employee

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