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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-22-2021 06:47 AM

HP Recommended
Product: HP ENVY PHOTO 7800 SERIES

SALVE, è LA PRIMA VOLTA CHE CHIEDO AIUTO, SPERO DI SPIEGARE AL MEGLIO IL PROBLEMA E TROVARE UNA SOLUZIONE GRAZIE AL VOSTRO AIUTO! MAGARI E' UNA SCIOCCHEZZA, MA DA SOLA NON RIESCO A FARCELA! QUINDI GRAZIE A CHI MI DARA' SUPPORTO. HO DA UN ANNO LA STAMPANTE ENVY PHOTO 7800 SERIES E NON HO MAI AVUTO PROBLEMI, DA QUALCHE TEMPO QUANDO SCANNERIZZO UN DOCUMENTO E LO SALVA, IL FORMATO E' GRANDE, E NON SOLO IN VISUALIZZAZIONE. MA ANCHE QUANDO LO STAMPO (STAMPANDO SOLO UNA PARTE DELLA PAGINA IN FORMATO ENORME. QUANDO AGGIUNGO QUESTI PDF SCANNERIZZARTI A DEI DOCUMENTI GIA' ESISTENTI LE PAGINE SCANNERIZZATE HANNO IL FORMATO DIVERSO (CIOE' PIU' GRANDE... TROPPO GRANDE) RISPETTO ALLE ALTRE. QUESTO RENDE NON REGOLARE LA LETTURA E LA STAMPA DEL PDF INTERO.  LE PAGINE SCANNERIZZATE ED INSERITE ALL'INTERNO DEL PDF SONO TALMENTE GRANDI CHE PER LEGGERLE BISOGNA SPOSTARSI CON IL CURSORE, TANTO PER SPIEGARMI MEGLIO. NON RIESCO A RIDIMENSIONARLE O MEGLIO A TROVARE UN' IMPOSTAZIONE CHE, QUANDO SCANNERIZZA E SALVA, ME LE RENDA DI DIMENSIONI "NORMALI" COME PRIMA. COSA DEVO FARE? GRAZIE 

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1 REPLY 1

‎05-22-2021 07:44 AM

HP Recommended

Hi there! Thank you for visiting our English HP Support Community! 🙂

 

We advise you to post your question in English to insure a quick response for the Community. This can also help other users to take advantage of your post, in the case they have the same question.

 

Thank you for your understanding.

 

Kind regards,

 

BiancaS.

 

 

I work on behalf of HP.
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