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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
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‎01-14-2019 02:38 PM

HP Recommended
Product: officejet pro 8610
Operating System: Microsoft Windows 10 (64-bit)

scans pages upside down and backwards

1 REPLY 1

‎01-15-2019 04:52 PM

HP Recommended

@WLB1

Thank you for joining HP Forums.

It's a pleasure assisting you in finding answers to your technical queries.

 

I see that you are facing issue while scanning need not worry I'll be glad to assist you. 

 

To provide you with an accurate solution, I'll need a few more details:

Are you facing the same issue while making a copy?

Can you print from the computer?

Are you facing this issue after an update?

 

Howevre, click on this link: https://support.hp.com/us-en/product/hp-officejet-pro-8610-e-all-in-one-printer-series/5367603/docum... for scanning.

 

Keep me posted, how it goes!

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

Have a great day!

Cheers:)

 

Raj1788
I am an HP Employee 

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