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Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
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‎05-14-2024 12:35 PM

HP Recommended
Product: HP ENVY 6055e All-in-One Printer

scanner displays vertical lines

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1 REPLY 1

‎05-14-2024 02:37 PM

HP Recommended

Random vertical lines are usually caused by debris on the scanner glass or in extreme cases, damage to the scanner glass when scanning from the ADF.  Vertical lines occurring when scanning from ADF and from the flat glass would indicate either debris inside the optics or a hardware failure. 

 

For help troubleshooting and cleaning see this video Resolve Streaks When Scanning or Copying Through the Automatic Document Feeder | HP Printers | HP (y...

 

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I am a volunteer, offering my knowledge to support fellow users, I do not work for HP nor speak for HP.



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