-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Printers
- Scanning, Faxing, and Copying
- HP scanJet 5590 error 23

Create an account on the HP Community to personalize your profile and ask a question
05-01-2019 08:40 AM
Hello
Greeting for the Day !!
23 Error is releated to the Lamp error !!
Please reset the scanner
Recommended action:
Press the Power switch to the off position. Wait 30 seconds Disconnect the power cabe and hold the power for another 10-15 sec,and then press the Power switch to the on position to turn on the scaner.
If the error still continue you need to contact the hardware support / autherize service provider (ASP) to get the hardware service.
HP ASP link :
https://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized
If this post is help, please click on thumbs up and accept the solution.
Thanks
Good day 🙂
05-02-2019 06:10 AM
Hello
As you have already tried the possible steps as end user you may need to check with the hardware specialist or take it to Autherize service provider if the unit is out of the warranty terms for service
HP ASP link :
https://www8.hp.com/us/en/store-finder/find.do?bs=SR4&type=authorized
If this post is help, please click on thumbs up and accept the solution.
Thanks
Good day 🙂