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    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP Deskhet pro 8600
Microsoft Windows 7 (64-bit)

I am trying to Fax and email using the document feeder.  But I am not getting the entire document.  Wrather I'm getting a very zoomed in version, so a partial docu,emt enlarged.  If I put the doc on the glass and hit copy.  It prints out a normal print.  I tried the print print and scan tool but to no avail

1 REPLY 1
HP Recommended

I finally fixed it myself.  It was right in the program.  You get to choose the paper size. Mine was set for the wrong size

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