11-06-2019 08:04 PM
I have installed the M428 using the full download suite, but am having a hard time creating a fax driver so I can "print" to the fax. I have set up the digital fax, which works; and if I run HP Printer assistant, it shows the fax is there, and I can send and receive.
The print driver installs, and I can see the fax driver subdirectory; under printers, in the Print Server Properties dialog, I can see the HPLJM428f fax driver listed ...
But there is no HP M428 listed as a fax device under windows, so I can' print to it as a device from other apps.
It is on the local network, and it shows up properly, and I can access it and look at all the device pages.
I somehow got it to show up one one of my computers somehow (ie both printer and fax), but can't reproduce it on my other networked printers.
HOW do I add it so I see the M428 as both a printer (for paper) but also as a fax device?
Solved! Go to Solution.
11-07-2019 10:07 AM
I tried a complete uninstall and reinstalll on1 of the computers, and this time it installed the printer as a fax machine, so I can fax with it however it does not seem to be able to let me install it as a printer as well, so on this computer I can only fax and not print! How do I install both?
11-13-2019 05:24 PM
Did the whole sequence again: Complete and installation, as was suggested by a post at an autodesk website:
That was followed by a reboot of the system.
.. Then went through the full install using the full driver package, with another re-boot after the installation.
Finally with all of that it seemed to install both the fax in the printer driver. It really should not be that difficult.