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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎06-16-2019 11:26 PM - edited ‎06-16-2019 11:27 PM

HP Recommended
Product: HP Color LaserJet CM4540 MFP
Operating System: macOS 10.14 Mojave

We recently moved and I have been unable to get my printer/computer to connect so I can scan. 

 

This did work at my other location.

 

Error message I am receiving from the printer [ Invalid folder share redentials]

 

Difference between this location and the previous location - 

other location both printer and computer were connected to the network by ethernet cables.

new location both printer and computer are connected to the network wirelessly.

 

IP numbers are different from the two locations.

 

Username and password of the computer (Mac Pro running Mojave) are the same.

 

I'm not sure what else to try.

 

Thank you

 

EJ53

 

 

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