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Note: From May 1, 2024, the HP Scan and Capture app will no longer be available (retired) in the Microsoft Store and HP will not release any further app updates. Alternatively, you can download HP Smart from the Microsoft Store. For more information on how to set up your printer using the HP Smart app, go to HP printer setup (HP Smart app).
Common problems HP Solution Center not working : Adobe Flash Player Error and Unable to scan
We would like to share some of the most frequently asked questions about HP Solution Center not working : Adobe Flash Player Error and Unable to Scan.
HP Recommended
HP 6250
macOS 10.14 Mojave

I am trying to download software to scan multiple pages.  Used to have it but it stopped working when my mac upgraded to 10.14.  Can anyone send me a link for new software?

1 REPLY 1
HP Recommended

@jaustin52, Welcome to the HP Support Community!

 

Install the HP Easy Scan app to scan from your MAC

  1. Make sure your printer is on and connected to your Mac with a USB cable or local wireless network.

  2. Open Finder , select Applications, and then look for HP Easy Scan.

    • If HP Easy Scan displays in the list, open it. On the upper bar, click HP Easy Scan, and then click Check for Updates. Download any available updates, and then reopen the app.

    • If HP Easy Scan does not display, download and install the HP Easy Scan app from the App Store, and then open the app.

  3. In HP Easy Scan, click the Scanner drop-down menu, and then select your printer.

    If your printer does not display, click Browse Scanners, and then select your printer from the list. If your printer still does not display, skip to What if HP Easy Scan cannot find my printer in Frequently asked questions (FAQs).

    Clicking Browse Scanners to find  a printer

Once the Scan is complete, to save it follow these steps:

  1. Click Send in the bottom right corner of the window, and then click Folder.

    Clicking Send to save a scan to a folder on the Mac

  2. Select a name, destination, file format, and quality for your scan.

  3. If you want your scan saved as a single file, make sure you select the Save all items to a single file check box.

    NOTE: Not all file types can be saved as a single file. If the check box does not display, select a different file type.
  4. Click Save.

Refer to this document for detailed info on how to use HP Easy Scan.

 

Let me know how this goes.

 

If you feel my post solved your issue, please click “Accept as Solution”, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

KUMAR0307
I am an HP Employee

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