Dongle part # RG-0638

[az85253]

My dongle for my keyboard and mouse has worked fine for years. I plugged it up to the Android thing to my HDTV and now my dongle isn't seen by anything anywhere. Do i need to simply reload a driver or something??? The blue light comes on when i plug it in to my computer then it flashes a few times and goes off.

Thank you for any info...

[AdiG]

Hi az85253, Try doing theese steps:

1.Unplug receiver

2.Replace the bateries on your keyboard and mouse to a new ones.

3.Press and hold blue connect button on mouse and keyboard

4.Plug in the receiver

*Make sure the keyboard and mouse is near by the receiver.

[71topdog]

My usb connector have work for years,three days ago it is not seen anything,mouse and key board do not work. when I restart the computer the light blinks in the usb connector.

[dinu777]

Hi

>>try installing the optional drivers form the windows update screen

>>if not please try uninstalling and reinstalling the drivers

>>start the fresh installation

Please click "Accept as Solution " if you feel my post solved your issue, it will help others find the solution.

Click the "Kudos, Thumbs Up" on the bottom right to say "Thanks" for helping!