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IrinaKis Student
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HP Bios Configure Utility Access Denied

HP 260 G1 DM
Microsoft Windows 10 (64-bit)

I use BCU at first time and I have a problem. There are more then 300 WorkStation HP 260 G1 DM in my company and we have to change BIOS settings. 

I use BCU  Version: 4.0.15.1 and Windows 10 Pro 64 bit.

I got the parameters from BIOS with /GetConfig. Then I change the file. 

Now I try to load this file to the BIOS and have the error "Access Denied" code 6. The workstations are new, they have a factory settings, they don't have BIOS password.

 

I lunch cmd as administrator.

 

My config file:

BIOSConfig 1.0
;
; Originally created by BIOS Configuration Utility
; Version: 4.0.15.1
; Date="2016/11/02" Time="16:52:13" UTC="3"
;
; Found 81 settings
;
UEFI Boot Sources
USB Floppy/CD Disabled
USB Hard Drive Disabled
Legacy Boot Sources
USB Floppy/CD Disabled
Hard Drive
Network Controller (Realtek PXE B01 D00)
Mini Card Slot
*Disable
Enable
Fast Boot
*Enable
Disable
Power on from USB Kbd port
Disable
*Enable

 

My log:

 

2016/11/02 18:57:58.615834 | 3092|Setting|HP::Shared::StreamLog::StreamLog| Log Severity Level >= Info
2016/11/02 18:57:58.615834 | 3092|Info |HP::Shared::StreamLog::StreamLog| Begin.
2016/11/02 18:57:58.615834 | 3092|Info |BiosConfigUtility::InitInstance| *****************************************************
2016/11/02 18:57:58.615834 | 3092|Info |BiosConfigUtility::InitInstance| ** HP Bios Configuration Utility v. 4.0.15.1 **
2016/11/02 18:57:58.615834 | 3092|Info |BiosConfigUtility::InitInstance| *****************************************************
2016/11/02 18:57:59.834364 | 3092|Info |BiosConfigUtility::InitInstance| Platform: 8000 - HP 260 G1 DM
2016/11/02 18:57:59.834364 | 3092|Info |BiosConfigUtility::InitInstance| BIOS version: 5.11 01/04/2016
2016/11/02 18:57:59.834364 | 3092|Info |BiosConfigUtility::InitInstance| Manufacturer: Hewlett-Packard
2016/11/02 18:57:59.834364 | 3092|Info |BiosConfigUtility::InitInstance| Computer name: K007
2016/11/02 18:57:59.834364 | 3092|Info |BiosConfigUtility::InitInstance| Serial number:
2016/11/02 18:57:59.834364 | 3092|Info |BiosConfigUtility::InitInstance| Unicode password supported: Yes
2016/11/02 18:57:59.834364 | 3092|Info |BiosConfigUtility::InitInstance| OS: Майкрософт Windows 10 Pro (Registered Trademark) 64-разрядная
2016/11/02 18:57:59.834364 | 3092|Info |BiosConfigUtility::InitInstance| OS version: 10.0.14393
2016/11/02 18:57:59.834364 | 3092|Info |BiosConfigUtility::InitInstance| Command line: [BIOSConfigUtility.exe /SetConfig:C:\Users\tOperator0\Documents\setconfig.txt /log]
2016/11/02 18:57:59.834364 | 3092|Info |BiosConfigUtility::InitInstance| *****************************************************
2016/11/02 18:58:00.038252 | 3092|Info |biosconfig::FileSettings::GetSettings| Loaded setting 'UEFI Boot Sources' with 2 values.
2016/11/02 18:58:00.038252 | 3092|Info |biosconfig::FileSettings::GetSettings| Loaded setting 'Legacy Boot Sources' with 3 values.
2016/11/02 18:58:00.038252 | 3092|Info |biosconfig::FileSettings::GetSettings| Loaded setting 'Mini Card Slot' with 2 values.
2016/11/02 18:58:00.038252 | 3092|Info |biosconfig::FileSettings::GetSettings| Loaded setting 'Fast Boot' with 2 values.
2016/11/02 18:58:00.038252 | 3092|Info |biosconfig::FileSettings::GetSettings| Loaded setting 'Power on from USB Kbd port' with 2 values.
2016/11/02 18:58:00.038252 | 3092|Info |biosconfig::FileSettings::GetSettings| Succesfully read 5 settings from file.
2016/11/02 18:58:00.038252 | 3092|Info |biosconfig::FileSettings::ApplySettings| Apply all settings to BIOS
2016/11/02 18:58:00.752761 | 3092|Error |biosconfig::FileSettings::ApplySettings| Setting 'UEFI Boot Sources' changeStatus='fail' returnCode=6 oldValue='USB Floppy/CD Disabled,USB Hard Drive,,,,,,,,, , , , , , , , , ,' newValue='USB Floppy/CD Disabled,USB Hard Drive Disabled'
2016/11/02 18:58:01.280253 | 3092|Error |biosconfig::FileSettings::ApplySettings| Setting 'Legacy Boot Sources' changeStatus='fail' returnCode=6 oldValue='USB Floppy/CD,Hard Drive,Network Controller (Realtek PXE B01 D00),,,,,,,, , , , , , , , , ,' newValue='USB Floppy/CD Disabled,Hard Drive,Network Controller (Realtek PXE B01 D00)'
2016/11/02 18:58:01.753221 | 3092|Error |biosconfig::FileSettings::ApplySettings| Setting 'Mini Card Slot' changeStatus='fail' returnCode=6 oldValue='Enable' newValue='Disable'
2016/11/02 18:58:02.097310 | 3092|Error |biosconfig::FileSettings::ApplySettings| Setting 'Fast Boot' changeStatus='fail' returnCode=6 oldValue='Disable' newValue='Enable'
2016/11/02 18:58:02.640978 | 3092|Error |biosconfig::FileSettings::ApplySettings| Setting 'Power on from USB Kbd port' changeStatus='fail' returnCode=6 oldValue='Disable' newValue='Enable'
2016/11/02 18:58:02.653589 | 3092|Info |biosconfig::FileSettings::ApplySettings| Settings processed: 5, errors: 5, warnings: 0, skipped: 0, succeeded: 0
2016/11/02 18:58:02.654756 | 3092|Error |biosconfig::Utils::ShowMessage| <ERROR msg="An operation failed" />
2016/11/02 18:58:02.654756 | 3092|Info |HP::Shared::StreamLog::~StreamLog| End.

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HP Support Agent
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Message 2 of 2
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HP Bios Configure Utility Access Denied

Hi! @IrinaKis, Welcome to HP forums.

 

Thank you for posting on HP Forums, your issue with the HP 260 G1 DM is classified as a commercial product.

Our Commercial Support Team does not provide assistance via this platform.
If you require immediate assistance, you will need to log a case with our Commercial Support Team.

Click here for details.
Let me know if you require further information and/or assistance.

 

Have a great day! 🙂

A4Apollo
I am an HP Employee

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