• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎03-21-2017 12:48 PM - edited ‎03-21-2017 12:49 PM

HP Recommended
Product: HP Device Manager

I have just finished doing a fresh install of HPDM 4.7.  I was able to restore everything through the HPDM backup and restore utility.

 

However when I try to run a task I click the start button in the task editor and nothing happens.  The screen remains the same.  I can hit the cancle button and it will close.

2 REPLIES 2

‎03-23-2017 01:54 AM

HP Recommended

KIndly follow the below HPDM article

ftp://ftp.hp.com/pub/hpdm/Documentation/AdminGuide/4.7/HP_Device_Manager_Administrator_Guide_en_US.p...

 

 

Please click ‘Accepted Solution’ on the post that solves your issue to help others find the solution. To show appreciation for my help, please click the ‘Thumbs Up’ Icon below.


I am an HP Employee

‎03-23-2017 06:04 AM

HP Recommended

I did a complete uninstall and reinstalled and that fixed my issue.  

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.