• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎04-17-2017 05:54 PM

HP Recommended
Product: HP All-in-one Desktop
Operating System: Microsoft Windows 8.1 (64-bit)

Need help reinstalling Windows 10 after a recovery and reinstallation of Windows 8.1.  I upgraded to Windows 10 before having to recover the system, so may still have rights to it.  Thanks for any hints.

1 REPLY 1

‎04-17-2017 06:20 PM

HP Recommended

Hi:

 

You have two choices...

 

1.  You can click on the Update Now button at the link below to reinstall W10.

 

2.  You can download the W10 ISO file  by using the Media Creation Tool below, and make your own W7 installation/repair disk or USB flash drive.

 

https://www.microsoft.com/en-us/software-download/windows10

 

Then you need to use the ISO to DVD/USB tool to transfer the file to a USB flash drive.

 

https://www.microsoft.com/en-us/download/windows-usb-dvd-download-tool

 

The tool will make the flash drive bootable.

 

Then you can reinstall W10.

 

When you get to the part during the W10 installation, where you are asked to enter a product key, you select the 'I don't have a product key' option, and W10 will install and automatically activate once you are connected to the internet.

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.