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‎03-22-2017 12:52 AM

HP Recommended
Product: Hp notebook 15 r022tu
Operating System: Microsoft Windows 10 (64-bit)
Due to failure of my pc 1Tb hard drive i went to replace it on hp service centre hubli after replacing it recovery of windows 10 software failed so service men forcing me to apply cracked version of windows 10 this is irresistable to me pls guide me what to do now
2 REPLIES 2

‎03-22-2017 04:59 AM

HP Recommended

Hi,

 

According to the Specifications Page your machine originally shipped with Windows 8.1, I'll assume you did the free upgrade to Windows 10 -  if that's correct and as long as the previous installation of Windows 10 had activated Ok after the original upgrade, you can just perform a clean installation of Windows 10 by creating your own installation media as detailed in the guide on the following link. 

 

Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

 

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

 

Regards,

 

DP-K

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Windows Insider MVP

‎03-22-2017 06:51 AM

HP Recommended

 Hi Gireesh,

 

You my also contact HP Technical Support in order to get the recovery media for your pc and perform system recovery. Once the unit is recovered, you may upgrade it back to windows 10 if it was upgraded previously.

 

 

Regards

Jyo
I am an HP employee
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