cancel
Showing results for 
Search instead for 
Did you mean: 
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
Gireesh551
New member
1 0 0 0
Message 1 of 3
623
Flag Post

Window 10 recovery

HP Recommended
Hp notebook 15 r022tu
Microsoft Windows 10 (64-bit)
Due to failure of my pc 1Tb hard drive i went to replace it on hp service centre hubli after replacing it recovery of windows 10 software failed so service men forcing me to apply cracked version of windows 10 this is irresistable to me pls guide me what to do now
0 Kudos
2 REPLIES 2
DavidPK
Level 18
49,520 49,455 9,902 16,850
Message 2 of 3
Flag Post
HP Recommended

Hi,

 

According to the Specifications Page your machine originally shipped with Windows 8.1, I'll assume you did the free upgrade to Windows 10 -  if that's correct and as long as the previous installation of Windows 10 had activated Ok after the original upgrade, you can just perform a clean installation of Windows 10 by creating your own installation media as detailed in the guide on the following link. 

 

Note: At the activation screen, select 'I don't have a Product key' - Windows will activate automatically once the installation has completed.

 

http://www.howtogeek.com/224342/how-to-clean-install-windows-10/

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

0 Kudos
AdvisorJyo
Level 3
Level 3
35 35 3 8
Message 3 of 3
Flag Post
HP Recommended

 Hi Gireesh,

 

You my also contact HP Technical Support in order to get the recovery media for your pc and perform system recovery. Once the unit is recovered, you may upgrade it back to windows 10 if it was upgraded previously.

 

 

Regards

Jyo
I am an HP employee
Please click the White Kudos star to say thanks for helping.
Please mark Accept As Solution if my help has solved your problem.

0 Kudos
ArchivedThis topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation