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greazyhawgwife4
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AWFUL Picture Quality

HP Recommended
Sprocket 2-in-1

Why is the print quality of my pictures so awful? They are very dull or very reddish looking...how do you fix that, if even, other than the firmware update? 

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TEJ1602
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HP Support Agent
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@greazyhawgwife4, Welcome to HP Support Community!

 

I would suggest you perform troubleshooting steps from the document HP Sprocket Printers - Improving Print Quality.

 

If you have already tried all the steps and the issue still persists, it could be a hardware failure.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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