• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about printers, Click here to check it out!
Locked

‎04-25-2022 08:46 AM

HP Recommended

I'm having issues connect the SPROCKET to the app. My iPhone identifies it, and the SPROCKET asks to open the app, but when I open the app and try to connect the printer to it, the app can't find it. I've been allover the HP website and called customer support, but they told me it would cost $50 to speak to a specialist.

Has anyone else have this problem?

Category:
1 person had the same question
1 REPLY 1

‎04-28-2022 02:31 PM

HP Recommended

@betens

 

Welcome to the HP Support Community.

 

Please note that Sprocket printers are now supported by a strategic partner. For more information on Sprocket printers, kindly visit https://sprocketprinters.com/pages/contact-us

 

You can also email hpsprocket@caglobal.com  for Sprocket support.

 

Let me know if this helps.

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!

 

Thanks!

 

Have a great day!


I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.