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Jaz89
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Message 1 of 2
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Black line

HP Recommended
3MP72A
iOS

I have the Sprocket Studio and almost every photo I print, on the bottom appears a black line. Some photos have it, some don’t. Why is that? What is that?

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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@Jaz89,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • Can you share a picture of the line which is coming at the bottom?
  • Do you see the line in the print preview as well?
  • Have you performed any troubleshooting steps before posting?

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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