Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Just received the sprocket 200 yet can't connect to Bluetooth on Samsung galaxy 9. I have followed all of the steps including reset but nothing works. Any suggestions?
@KR23, Welcome to HP Support Community!
This looks like a hardware issue. Refer to the document Sprocket Does Not Connect or Print for details.
Please reach out to the HP Support in your region regarding the service options for your printer.
Hope this helps!
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TEJ1602 I am an HP Employee
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