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‎04-09-2018 07:45 PM - last edited on ‎04-09-2018 08:09 PM by Retired

HP Recommended

I am using the zink zero paper and I am still not getting the clear picture at all 

2 REPLIES 2

‎04-10-2018 04:07 PM

HP Recommended

@marol,

 

Welcome to the HP Forums!

 

Thank you for posting your query on this forum, it's a great place to find answers.

 

I reviewed your post and I understand that you are facing print quality issues with your Sprocket.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the printer was working fine?
  • Have you performed any troubleshooting steps before posting?

 

Meanwhile, follow the steps in the below article and check if it helps.

 

https://hp.care/2wUrTid

 

Let me know how it goes and you have a great day!

 

If the solution provided helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles. Your feedback counts!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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‎04-10-2018 07:23 PM

HP Recommended

I finally got my Printer fixed... want to know how....

 

I filed a BBB complaint and finally got a call from a 'case manger' Told them I wanted my money back. I will not be buying another one or recommending it to anyone at least for this printer.

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