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Dctav90
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Message 1 of 2
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Equipment issue

HP Recommended
Envy 5055

The tab that holds my ink cartridge in place when I was trying to insert popped off and I am unable to figure out hold to get back in.

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TEJ1602
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Dctav90, Welcome to HP Support Community!

 

The part is now broken and cannot be fixed.

 

Please reach out to the HP Support in your region regarding the service options for your printer.

 

Hope this helps!

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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