• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Do you need the WPS PIN to connect your printer? Click here for tips and tricks!
Locked

‎07-06-2022 02:48 AM

HP Recommended
Operating System: iOS

Hi,

my sprocket select is printing blanks and as a result i have attempted to update the firmware. Unfortunately this error message keeps coming up. What can i do to update the firmware?

thanksDBFA7469-9359-4D99-87F9-5DB13794FE13.jpeg

 

Tags (1)
Category:
1 REPLY 1

‎07-11-2022 11:46 AM

HP Recommended

@HC12

Thank you for posting on the HP Support Community.


Don’t worry, I assure you I will try my best to get this sorted.

Support for the HP sprocket printer is limited. I would suggest you contact: hpsprocket@caglobal.com I hope that answers your question and you have a great day!

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.