HP Smart Tank 7302 Wireless All-in-One Ink Tank Printer

[Adelsells]

I just purchased a HP Smart Tank 7302 Wireless All-in-One Ink Tank Printer,  for my Nephew,  who is getting in to medical school, and needs a reliable printer, scanner  with plenty of Ink,  and this model seemed to be the best features and you get enough ink for a couple of years through Costco.  But just after a month of use, the printer kept turning off,  lights kept flashing ,  I found out this is due to the power cord is loose,  I am using tape to hold it in place, as it starts printing often the power goes out.  do I have to return this?  or do you have a fix?  would a new power cord fix the issue,  or is the issue with the connection on the printer itself?

Also had a couple of instances of paper jamming inside, and light flashing took multiple efforts to reset the printer.
is there a local service center  neat 90505  zip code in southern California, Los Angeles County , I could take the printer to for repair and or replacement?

Thank you

[Max3Aj]

@Adelsells, Welcome to the HP Support Community 

  

I understand you are facing an issue with printer power cord. Not to worry I will help you to get a resolution to resolve the issue. 

  

This needs one-on-one interaction hence I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support