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‎03-05-2021 12:58 AM

HP Recommended

Hi guys,

 

Does anybody or anyone from HP team here can guide me in claiming the warranty for the Sprocket product in Singapore? Would like to make an appointment to go down the service center but I cannot find any details to contact the service center in Singapore. Please advise. Thank You!!!

Category:
2 REPLIES 2

‎03-05-2021 04:12 AM - edited ‎03-05-2021 04:56 AM

HP Recommended

Hi,

You may contact the manufacturer below,

 

The phone support is for US and Canada only. For other countries, customers can reach out via email (above) or on the Sprocket Support web page (also above).

Let me know if you have any questions.

 

Reference: https://h30434.www3.hp.com/t5/Guidelines-and-Best-Practices/Changes-on-support-for-HP-Sprocket/ta-p/...

 

Shlomi



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‎03-09-2021 10:04 AM

HP Recommended

Hi ShlomiL

 

Thank you for your advice. I have emailed and I received reply from hpsrocket@caglobal.com regarding this matter. I was told that they are unable to process a warranty exchange and asked me to go through the vendor instead, What should I do next? Please advise, thank you.

 

 

JunHao

 

 

 

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