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Image issues

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Sprocket photo

My sprocket is printing lines all over each photo, the photos themselves when printed are very unclear and are totally different colours to the photo on my phone. 


I have re set it, changed the paper twice, turned it on and off, updated it, and done everything the virtual assistant would recommend. 


Any help or ideas? i’ve wasted a lot of paper now and only have 2 sheets left. 

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Mine has done the same for over a year. Return it if you can.

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