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Is it possible to repair an HP desk jet 2542 printer?

HP Recommended
HP desk jet 2542 printer
Microsoft Windows 10 (32-bit)

Is it possible to repair an HP 2542 desk jet printer? Print head carrier got slower and slower after printing @ 3 pages, frequently locking at extreme right.  Turning off and letting it cool allowed it to  restart.  The HP 2732 printer that I bought as a replacement is a piece of S--t.  The worst printer that I've experienced in over 55 years of using printers.  Really loved the 2542 after 4+ years of heavy usage and would prefer to continue to use it.

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HP Support Agent
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Message 2 of 2
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HP Recommended

Hi @Davep557,


I’d recommend you contact HP Phone Support in your region for repair and replacement options


Follow the instructions below to reach them:


1) Click on this link -

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6)Fill the web-form and proceed further.


If you are having trouble navigating through the above options, it's most likely because the device is out of warranty. If yes? please send me a private message with the region you are contacting us from. Check next to your profile name, you should see a little blue envelope, please click on it.  


Have a great day! 


And, Welcome to the HP Support Community. 


Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping

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