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‎02-15-2020 05:19 AM

HP Recommended
Product: Sprocket Plus
Operating System: iOS

Hi. I just got a sprocket plus. It is working fine. No issues. However, I would like to know what is the latest firmware version NUMBER. I know how to upgrade the firmware. Not only is very explicit in many forum pages and HP website, but I also got way too many different explanations to upgrade firmware from a HP web chat assistant. I cannot find the latest firmware version NUMBER for the sprocket plus anywhere. 

can someone please help me with this? I just need to know the latest firmware version number. Thank you. 

1 person had the same question
1 REPLY 1

‎02-18-2020 03:30 AM

HP Recommended

@aPubWithNoBeer, Welcome to HP Support Community!

 

The latest firmware version for Sprocket Plus Photo Printer is not available on the website/any community pages. Upon checking the HP Sprocket App you can view the firmware version and the screen will also show firmware updates if available.

 

If there are no updates available, the firmware version mentioned on the App would be the latest one.

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

TEJ1602
I am an HP Employee

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