I bought the sprocket plus because I found a frame in the app that I can use for my project in the hospital bulletin board. It’s a long term project, meaning, same frame will be used for all photos that I will taking and print using the app. I took several photos to print but the frame that I am using but it is no longer there. Now I can’t finish my project because of that missing frame. Is there anyway you can put it back? And is there anyway that instead of removing frames, just add more on what’s there already?
Could you please specify which frame would that be?
The apps now will be downloading most of the frames, instead of containing them in the installation package. So you should see a pop-up in the app after a couple of minutes alerting you that new frames and stickers were downloaded. In case you don't see that pop-up after a few minutes of using the app, please kill (force stop) the app and start it again, so the download process of frames and stickers can be restarted.