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Print queue

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Hey my printer keeps printing the same picture it's like stuck in the printing how do I delete pictures stordein there ? Do I have to reset my printer? 


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Welcome to HP Support Forum. I think you need to remove the queue. For Windows, please try:


  • hold down the Windows key and press R.
  • from the Run window, type services.msc and hit enter.
  • if the machine asks for Admin you have to accept this,
  • look down to the print spooler service, right click it and select properties
  • click on the Stop button,
  • browse to C:\Windows\System32\Spool\printers or C:\Windows\System\Spool\printers (this may be hidden)
  • delete the job inside this folder
  • reboot the machine


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