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Katiek97
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Printing colour wrong

HP Recommended
Sprocket

I bought this product brand new and it’s printing photos with like a yellow-ish tint, my photos are very dark and don’t have them same resolution as the original photos?

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The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@Katiek97,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that you are facing issues with the print quality.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/in-en/product/hp-sprocket-photo-printer/12635221/document/c05660842

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

 

The_Fossette
I am an HP Employee

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