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“Problem with setup” on my sprocket

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I want to print pictures on my sprocket 200 and it connects but then it has a red triangle and it says “problem with setup”  and then a thing at the bottom says remember to forget the sprocket on Bluetooth (which I did) I tried resetting it and resetting my iPhone and checking the paper and everything but it still doesn’t work. It’s also fairly new so I didn’t think it was broken yet.

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Had a similar issue. Reloading APP, pair Bluetooth, then update sprocket firmware when asked.

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