I am having the same issues. Brand new printer that was given to me as a gift. I have done all the suggestios and still no improvement. Magenta tone photos and a little too dark. I replaced the paper and am getting the same thing. I just registered it to file a claim and it says out of warranty. I got it brand new so how is it out of warranty. I searched many printers before deciding on this one and I think I made the wrong choice.