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- HP Community
- Printers
- Sprocket
- Replace ink cartridge

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1 REPLY 1
01-04-2021 07:52 AM
Welcome to the HP support community.
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Open the cartridge door.
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Press down on the blue tab, and then remove the cartridge from its slot.
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Reinstall the cartridge into the slot until it clicks into place, and then close the cartridge door.
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On the HP sprocket app message, tap OK to clear it.
Refer this HP document for more assistance:- Click here
I hope that helps.
To thank me for my efforts to help you, please mark my post as an accepted solution so that it benefits several others.
Cheers.
Sandytechy20
I am an HP Employee
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