cancel
Showing results for 
Search instead for 
Did you mean: 
Rrmaya
New member
1 0 0 0
Message 1 of 2
236
Flag Post

Reveal

HP Recommended
Sprocket 200

When will you be reapplying the reveal content to the sprocket app? I'm quite annoyed to discover that the reveal content is no longer available particularly for use of viewing video clips. This can't be right as this product now no longer the full service that I originally bought into as it was originally advertised because you have taken this option away. It was also one of the main reasons I purchased the sprocket in order to be able to place memories into a scrapbook and be able to have the option of looking back on clips that couldn't be captured in a single photo. Very disappointed that there was no consideration for existing customers who have paid good money for this service and enjoy using this feature.

0 Kudos
1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
22,671 22,658 1,361 1,377
Message 2 of 2
Flag Post
HP Recommended

@Rrmaya

 

Welcome to HP Community

 

I have gone through your Post and I understand your concerns and frustration

 

I will escalate your case to HP's Regional Escalation Team

 

Please check your private message icon on the upper right corner of your HP Forums profile.

 

Next to your profile Name, you should see a little blue envelope
 

Thank you

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation