• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Locked

‎04-24-2019 11:37 AM

HP Recommended
Product: Sprocket 200

The app did a update and since then I’ve not been able to find the printer using my iPhone. I deleted the app, reset the printer and still nothing. Can anyone help please

Tags (1)
1 person had the same question
1 REPLY 1

‎04-25-2019 08:44 AM

HP Recommended

Welcome to HP Community support!

 

You Could try to unpair the device from your mobile device and restart both the devices.

 

Also you may follow the Document below for additional information and let us know if it works- 

https://support.hp.com/in-en/product/hp-sprocket-200-printer-series/21625473/document/c05937610

 

 

 

 

I Work for HP!
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.