I have recent got a second hand sprocket 200. However it will not charge, when it is plugged in it's charge light is always red, The front LED light does not turn on. I have tried turning it on and it does not. I have tried resetting it and it won't work.
I am trying to find out if i can get it repaired,however i cannot find out how. Can you please help as this is stressful? the virtual agent is terrible as it doesn't have a repair option and it would be nice to speak to an actual person about it