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Sprocket 200 won’t work

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Sprocket 200

I just got my sprocket 200 recently and I was able to print two photos before it does not work.

i have reset it a few times and it does not let me connect my printer to the hp app.

What do I do?

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I am having the same problem, I thought my new phone was too advanced but I tried with other family members phones and even my iPad but their still not working. 

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