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- HP Community
- Printers
- Sprocket
- Sprocket 200 wont turn on nor reset after firmware update

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03-09-2025 07:42 AM
Hi @ksp6,
Welcome to the HP Support Community!
Thanks for reaching out about your query regarding your printer!
We're thrilled to have the opportunity to assist you and provide a solution.
It sounds like your HP Sprocket 200 may be facing a firmware or power issue.
Try performing a hard reset by holding the power button for 10–15 seconds, then releasing it and turning the device back on.
Ensure it charges for at least two hours using the original cable; if no red light appears, try a different adapter or outlet.
Refer to this link for reference: click here
Let me know how it goes.
I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?"—your feedback not only keeps us going but also helps others find the solution faster! 👍✨
Take care and have an amazing day ahead! 🚀
Best regards,
Kuroi_Kenshi
I am an HP Employee