Welcome to the HP Forums, this is a great location to get assistance! I read your post and see that you want to adjust frame size on HP Sprocket printer Printer . I would like to help you resolve this issue.
Load HP sprocket photo paper.
Turn off the printer.
Remove the top cover by sliding it away from the output slot, and then set it aside.
Figure : Removing the top cover
Slide the top cover
Remove the top cover
Load up to 10 sheets of HP sprocket photo paper with the blue Smartsheet®. Make sure the Smartsheet® is on the bottom of the stack with the bar-code facing down, and the photo paper with the HP logos facing down
Keep the Smartsheet® until you are done with all 10 sheets, and then discard it.
Figure : Loading HP sprocket photo paper
Align the top cover with the tracks on the outside of the printer, and then slide the top cover toward the output slot until it is firmly seated.
Figure : Closing the top cover
Align the top cover
Slide the top cover
Turn on the printer.
Calibrate the printer.
On your mobile device, open the HP Sprocket app.
From the home screen, tap the Photos icon, or , and then follow the on-screen prompts to allow the app to access your camera and photos.
Select the photo you want to print.
The print preview screen displays.
Tap Edit to adjust the photo appearance, add text or stickers, and apply filters.
Tap the Checkmark icon to save any changes, and then tap the Print icon .
A Sending to sprocket printer message displays, and the printer calibrates using the Smartsheet®.
Wait until the device is idle and silent, and then remove the Smartsheet®.
After calibration completes, your photo prints.
Click here and refer the document for more assistance.
Hello Rob5656 I wish HP support agents would actually read the questions. That HP response was ridiculous. I will try to help! When you are choosing frames to print around your photo, the size of the actual frame remains exactly as it looks on screen, (remains s fixed size) but you can use two fingers to zoom in and out of the photo itself to fit the area you want to print. For example, if you want to put a frame around one persons face in a group pic, you would have to resize the pic and crop out everyone else. Hope that helps. I hope I understood your question and answered it, but if I didn’t please let me know!! I’d be happy to help.