Resolve Windows 10 related issues for your HP computers or printers by HP Windows 10 Support Center
Hi @Gallonsofink ,
Thank you for joining HP Forums.
I'll be glad to help you 🙂
As I understand you are facing issues with the sprocket app on Ios 11.2.
There is a firmware update to be released soon which would fix this issue. Please wait for a while, for that firmware to be tested and released.
Thanks for your patience and understanding. 🙂
BarachielI am an HP Employee
Hi @Gallonsofink -
Sorry to hear about the issues you encountered with connectivity through the sprocket app.
It sounds like you need to "update" your version of the Sprocket iOS app, then attempt a firmware update on your device. You should be running app version 2.03.1 on your phone.
A more detailed set of instructions for how to resolve this issue are contained in the support document here:
Hope that helps...
Didn't find what you were looking for?
Ask the community