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Mia28
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Sprocket is printing in pink

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iOS 7 or earlier

I got a HP Sprocket 200 printer for Christmas and have only just used it recently but every single photo i print, comes out pink! I have googled this problem and followed every single step that has been suggested by other users and HP support. Im beyond frustrated as its brand new. Any help please?

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senan6806
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Message 2 of 2
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@Mia28

 

A warm welcome to HP Support Community!

If you have tried all possible steps available in this document, then, I'm afraid, its a possible hardware failure. Please call HP Support to obtain all available repair/replacement options. You may use the following steps to contact your regional HP Support:

1) Click on this link.

2) Select your product type below.

3) Enter the serial of your device. 

4) Select the country from the drop-down. 

5) Select the chat or get phone number options based on your preferences. 

6) Fill the web-form and proceed further.

Have a great day!

 

 

 

Senan6806


I am an HP Employee

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