cancel
Showing results for 
Search instead for 
Did you mean: 
B0uncy-castle_
New member
1 0 0 0
Message 1 of 2
150
Flag Post

Sprocket not printing from phine

HP Recommended
Sprcket primter
iOS 12 - 12.0.1

The sprocket won’t print automatically from iPhone. 

I downloaded the app and  connected my phone via Bluetooth but when I choose a photo via the app    it just puts it  in the print que and never prints no matter how many pictures are que’d. 

0 Kudos
1 REPLY 1
senan6806
Retired
Retired
4,667 4,662 307 411
Message 2 of 2
Flag Post
HP Recommended

@B0uncy-castle_

 

A warm welcome to HP Forums!This is a great place to get support, find answers and tips to your technical queries.

Most of the Sprocket printing issues can be resolved resetting the Sprocket and upgrading the Sprocket firmware. Try steps 3,4 and 5 from this document.

Let me know how it goes!

 

If the information I've provided was helpful, give us some reinforcement by clicking the Accepted Solution and Kudos buttons, that'll help us and others see that we've got the answers!
Have a great day!

 

Senan6806


I am an HP Employee

0 Kudos
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation