-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationWindows update impacting certain printer icons and names. Microsoft is working on a solution.
Click here to learn moreInformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
Create an account on the HP Community to personalize your profile and ask a question
Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.
It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again.
1
0
0
HP Recommended
This morning, while not printing, my Sprocket started smoking and when I went to unplug it, it burned my hand. I am just lucky I was in the room when it happened or I am sure I would have had a fire. The plug completely melted through. Is this a common problem? I have loved this little printer -- but am shocked by this.
HP Recommended
These are cute little printers - like the instant Polaroid prints.
I would think the issue you describe is uncommon.
That said, our Community is not really a gathering place for "did this happen to you?" reports.
We get the occasional "piling on" threads but this type of "did you see this?" posting is not our Community mission.
I do believe that if something happened to your device then it is likely that the same "something" happened to someone else. Truly "Unique" issues are extremely rare.
What to do?
Contact Sprocket Support and submit your request for help.
HP Sprocket Photo Printer - Support
Scroll down > Under "Support" > Click Contact Us
Thank you for participating in the HP Community.
The Community is a separate wing of the HP website - We are not an HP business group.
Our Community is comprised of volunteers - people who own and use HP devices.
Click Thumbs Up to say Thank You.
Question / Concern Answered, Click "Accept as Solution"
Dragon-Fur
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
Didn't find what you were looking for? Ask the community