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‎08-12-2025 03:56 PM

HP Recommended

Exact same issue. It's got to be a software issue. Here's another thing I found out. It won't print saved photos but if you take a picture using the sprocket app, it works. Or at least it suddenly worked for me that way. VERY frustrating experience. Please update the app or let us select an older version HP!

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‎08-14-2025 09:51 PM

HP Recommended

I am having the same issue and tried deleting app, reconnecting printer, reconnecting Bluetooth, reinstalling printer . Nothing has worked. Did anyone find a solution? 

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