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lanae1
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Sprocket turning on

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iOS

Hello so I have a sprocket and when i plug it in to charge the light turns red but then almost immediately turns back off and when I try to press the button to turn on it just doesn’t so I have no Idea what to do.

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TEJ1602
HP Support Agent
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@lanae1, Welcome to HP Support Community!

 

To provide you with an accurate solution, may I have the exact model name of the product? Refer to this document for steps to find the product details. Do not share any of your personal information such as serial, phone number, email ID, etc.

 

Keep me posted for further assistance.

TEJ1602
I am an HP Employee

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